Making Retention a Priority in Your Organization

Customer Retention is key to the health of your growing SaaS business. But what can you do to ensure it is a top priority in your organization? Hear from Dominic Constandi SVP CS at ZoomInfo and Debbie Lillitos Chief Customer Officer at Vena Solutions on how they approach the challenge. In this fireside chat they’ll discuss their customer success philosophies, what retention means to them and practical tips on how to drive business focus in this critical area.