Seed to Series C: Critical customer metrics for today’s SaaS journey - Ascent Conference
VIDEO COMING SOON
Annual

Seed to Series C: Critical customer metrics for today’s SaaS journey

Investors’ expectations are changing fast.

Full Description

Speakers

You Mon Tsang

Founder & CEO Churnzero
Think of myself as a software innovator and company leader with experience with enterprise and consumer applications. Specialties: Starting and growing businesses, business development, product management

Seed to Series C: Critical customer metrics for today’s SaaS journey

Investors’ expectations are changing fast. Are you up to speed on the critical customer metrics of today’s economic environment? Join ChurnZero’s You Mon Tsang in discussing the metrics that subscription businesses should focus on to grab investors’ attention now, and in the future; why net revenue retention is the one metric to rule them all; and why Customer Success, an underappreciated function, could be your key to long-term growth and value.

You Mon Tsang is the CEO and co-founder of ChurnZero, a leading Customer Success company, and a serial entrepreneur. He has founded four software companies: ChurnZero, Biz360, Engine140 and Milktruck.

Privacy Notice

This privacy notice discloses the privacy practices for (www.ascentconf.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 202-256-9707 or [email protected].