Seed to Series C: Critical customer metrics for today’s SaaS journey
Investors’ expectations are changing fast. Are you up to speed on the critical customer metrics of today’s economic environment? Join ChurnZero’s You Mon Tsang in discussing the metrics that subscription businesses should focus on to grab investors’ attention now, and in the future; why net revenue retention is the one metric to rule them all; and why Customer Success, an underappreciated function, could be your key to long-term growth and value.
You Mon Tsang is the CEO and co-founder of ChurnZero, a leading Customer Success company, and a serial entrepreneur. He has founded four software companies: ChurnZero, Biz360, Engine140 and Milktruck.
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